Benefits – Pacific Blue Cross and EAP


New PEBT website launch – May 1, 2024

Pacific Blue Cross and EAP Information


Did you know that BlueCross/CaresNet has a mobile App for both Iphone and Samsung products? You can sign-in and you can see your full account, see what’s coming up, etc. We’ve had members say this App is really useful.

Click here for the changes starting July 1, 2023.  bluecross2023



With LifeWorks, is now being rebranded as Telus Health.  You can:

  • speak confidentially to expert advisors and counsellors for support
  • access clinically-verified, online well-being resources related to all types of personal issues from legal and money matters, to relationships, stress, dealing with anxiety or depression, caring for a child or elderly relative, or any other challenge

Best of all, LifeWorks is available, any time, 24/7, 365 days a year at 1-888-625-1136.

Would you like your family to have access to LifeWorks? Great news – they do! Your eligible dependents can access all of the well-being resources on the “Employee Assistance” section of the platform. They can also call LifeWorks toll-free, any time, 24/7, to speak with an expert advisor.

To invite your family members to connect to LifeWorks online: log in to , go to your Profile button, then select “Profile,” then “Family.” You can add up to five eligible dependents’ email addresses, and LifeWorks will send them an email invitation to join.

To learn more about EAP, check out the EAP page on The Hub.  If you have questions or concerns, please email